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According to Jon Campbell, manager of press relations for TI's consumer group, this open-ended service policy extends not only to the console but to all TI peripherals, cards and software.
Citing TlTI's service policies regarding other discontinued items, including watches and calculators, Campbell said, "we'll continue to maintain our repair facilities for out-of-warranty repairs." He noted that users in need of service may continue to send the units to the Lubbock repair facility as has been done in the past. Repairs to out-of-warranty items will be billed to the user. Consoles come with a one year warranty while other hardware and software items come with a 90-day warranty. There is no charge for repairs made during the warranty period.
Campbell says the company continues to service and repair calculators that are 10 years old. Although TI stopped producing watches three years ago, he notes, service is still provided for them.
