8,732
edits
Changes
no edit summary
John Koloen
Publisher
=TI: Answers to your questions about what it will do for you - and what it won't=
Although Texas Instruments is no longer producing the Tl99/4A home computer, it is not turning its back on buyers of the popular, low-priced machine.
TI spokesmen in Lubbock, Texas and elsewhere say that TI will continue to provide support for the home computer "on an indefinite basis."
According to Jon Campbell, manager
of press relations for Tl's con
๔mmer group, this open-ended service
policy extends not only to the
console but to all TI peripherals,
cards and software.
Citing Tl's service policies regarding
other discontinued items, including
watches and calculators, Campbell
said, "we'll continue to maintain
our repair facilities for out-ofwarranty
repairs." He noted that
users in need of service may continue
to send the units to the Lubbock
repair facility as has been done in the
past. Repairs to out-of-warranty
items will be billed to the user. Conso-l
es come with a one year warranty
while other hardware and software
items come with a 90-day warranty.
There is no charge for repairs made
during the warranty period.
Campbell says the company continues
to service and repair calculators
that are 10 years old. Although
TI stopped producing watches three
years ago, he notes, service is still
provided for them.
As of mid-December, he said, TI
was still producing consoles to meet
contractual obligations. TI stopped
taking new orders on the consoles
when it announced that it was leaving
the home computer business.
As of December, however, Campbell
says, "we haven't ceased manu
